Job Description: Key Account Manager
Role Details: Key Account Managers are pivotal in acquiring new customers, expanding the bank’s liability base, and providing comprehensive service to both existing and new clients.
Overall Job Description:
- Acquire new clients through leads and family accounts grouping.
- Grow the liability base (Current Account, Savings Account, Fixed Deposits) by strengthening relationships with existing clients.
- Sell bank products (e.g., Life Insurance, General Insurance, Home Loans, Credit Cards, Personal Loans) as well as third-party financial products.
- Provide end-to-end banking services to clients, fulfilling all their banking needs including both bank and third-party products.
- Proactively engage with mapped clients for servicing requirements and cross-selling of new products.
- Actively participate in promotional campaigns aimed at promoting liability and other banking products.
- Adhere strictly to bank processes and maintain a strong focus on compliance.
Desired Behavioral / Functional Traits:
- Sound knowledge of banking products and operational processes.
- Strong relationship management skills, with preference given to candidates who already possess a customer base.
- Ability to handle multiple tasks and manage crisis situations effectively.
- Excellent communication and interpersonal skills.
- Capacity to adapt quickly to changes within a dynamic and growing organization.
- Demonstrated ability to establish and nurture enduring client relationships.
This role offers an exciting opportunity for individuals with a passion for relationship management and banking to contribute to the growth and success of the bank while providing exceptional service to clients. If you possess the desired traits and skills, we encourage you to apply and join the team.
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