Full Time
Deputy Branch Manager
- JOB CODE :
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Mumbai, Pune, Nagpur, Indore, Vadodara, Ahmedabad, Hyderabad, Chennai, Warangal, Vishakhapatnam, Vijayawada, Bangalore, Kochi, Kolkata, Bhubaneswar, Coimbatore, Chandigarh, Delhi, Gurgaon, Noida, Jaipur
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Job Description :
We are currently seeking an experienced Deputy Branch Manager with a strong background in KYC (Know Your Customer), Cash Handling, Account Opening, and proficient knowledge in overall Branch Operations. The successful candidate will play a crucial role in ensuring regulatory compliance, efficient branch operations, and exceptional customer service. Multiple positions are available across various locations in India.
Duties & Responsibilities:
KYC Compliance:
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Ensure adherence to KYC norms and regulatory guidelines. -
Oversee the proper documentation and verification process for new and existing customers.
Cash Handling:
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Supervise and manage cash transactions within the branch. -
Implement and enforce robust cash handling procedures to minimize discrepancies.
Account Opening:
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Oversee the account opening process, ensuring accuracy and compliance. -
Provide guidance on various account types and financial products.
Branch Operations:
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Manage day-to-day branch operations to ensure smooth functioning. -
Implement efficient processes for customer transactions and services.
Team Management:
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Supervise and guide branch staff in their daily activities. -
Conduct regular training sessions to enhance staff skills and knowledge.
Customer Service:
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Address customer inquiries, concerns, and escalations promptly. -
Foster a customer-centric approach within the branch.
Compliance and Audit:
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Conduct regular internal audits to ensure compliance with internal policies and regulatory requirements. -
Take corrective actions based on audit findings.
Reporting:
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Prepare and submit reports on branch performance, transactions, and customer interactions. -
Provide insights to senior management for strategic decision-making.
Minimum Qualifications:
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Bachelor’s degree in Business, Finance, or a related field. -
Minimum of 5 years of experience in banking, with a focus on branch operations and management. -
Strong knowledge of KYC regulations and banking compliance. -
Proven experience in cash handling and account opening processes. -
Excellent leadership and team management skills. -
Effective communication and interpersonal skills. -
Detail-oriented with strong problem-solving skills. -
Familiarity with banking software and technology.
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